Frequently Asked Questions

Delivery

How long does delivery take?
We deliver across the UK. Orders are typically dispatched within 3-6 working days and arrive within 3-6 further working days.

Is delivery free?
Yes, we offer free delivery on all UK orders.

Returns

Can I return my order?
We accept returns within 30 days of receipt. Please contact us at support@woodandwit.com to initiate a return.

Who pays for return postage?
Return postage costs are the responsibility of the customer.

Products

Are your chess sets handcrafted?
Yes. All Wood and Wit chess sets are crafted by skilled artisans using premium solid woods.

Do you offer gift wrapping?
Please contact us and we will do our best to accommodate your request.

Contact

How can I reach you?
Email us at support@woodandwit.com — we aim to respond within 24 hours.