Privacy policy
Last updated: June 2026
The protection of your personal data is a priority. This Privacy Policy explains what information we collect, how we use it, and what rights you have when using the Wyldcam website (the "Site"). By browsing the Site or placing an order, you agree to the practices described below.
1. Data We Collect
When you use our Site, we may collect information you provide directly, including your full name, delivery and billing address, email address, phone number, and any information required to process your order.
We also collect certain browsing data automatically during your visit, such as your IP address, device type, browser used, pages visited, time spent on the Site, and interactions with the Site.
2. How We Use Your Data
Your information is used solely to process and dispatch your orders, provide customer support, send order and delivery confirmations, improve your browsing experience, prevent fraud and secure payments, and comply with our legal obligations. We never use your data for unlawful purposes.
3. Secure Payments
Payments are processed by secure, third-party payment providers. We never have access to your full banking details. Payment data is encrypted and handled directly by the payment platforms.
4. Data Sharing
Your personal data may only be shared with services essential to the operation of our store, namely couriers (for delivery), payment providers, and website hosting and technical services. These partners only have access to the data strictly necessary for their role and are required to protect it.
We do not sell or rent your personal data to third parties.
5. Cookies
The Site uses cookies to improve your browsing experience. They are used to remember your basket, analyse Site traffic, and optimise performance. You can disable cookies through your browser settings, although some features of the Site may no longer function correctly as a result.
6. Data Retention
Your data is retained only for as long as necessary: order and invoicing records are kept as required by law, customer support data for the duration of your enquiry, and certain data for security and fraud prevention. Once these periods have elapsed, data is deleted or anonymised.
7. Your Rights
In accordance with UK data protection law (UK GDPR), you have the right to access your data, to rectification, to erasure, to object, and to restriction of processing. To exercise any of these rights, please contact our support team.
8. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, disclosure and alteration. Despite this, no system on the internet is entirely secure.
9. Changes to This Policy
We may update this Privacy Policy at any time to reflect legal or technical developments. The latest version will always be available on this page.
10. Contact
For any questions regarding your privacy or personal data, please contact us:
Email: support@wyldcam.com
Phone: +447882755457
By using our Site, you acknowledge that you have read and accepted the terms of this Privacy Policy.